Summary: The focus in many organizations today is on results: finding better solutions – faster. To optimize performance, we must be able to effectively resolve issues, settle differences and implement solutions. Utilizing the Thomas-Kilmann Conflict Mode Instrument (TKI), participants are able to discover how their conflict styles affect performance. Participants are introduced to five basic conflict-handling modes. They learn how and when each mode is typically most appropriate and get eye-opening insights about how overusing or under-using any one mode can create unwanted situations for themselves and the people around them.
Audience: People at all levels and in all functions of the organization.
"Excellent workshop!! The simulation is brilliant. Facilitators are articulate and genuine."
-Participant
Power, Politics & Partnership
Workshop
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